How a new client enters the platform — step by step: who does what, what the client sees, and what you need to do.
https://aesopstudio.com/executive-intakehttps://aesopstudio.com/smb-intake insteadWhat happens after the client clicks submit.
About 2–5 minutes total. The client sees a confirmation page while it runs. Status is visible in the admin dashboard at /admin/platform under Intake Submissions: processing then completed.
When the roadmap is ready.
Clients / [Client Name] / AI Adoption Roadmap.pdf.Human-in-the-loop at every gate. No roadmap reaches a client without a human review first.
What if the roadmap didn’t generate — check the admin dashboard, status may be failed. The client didn’t get their email — send the token URL /executive-intake/results/{token} directly. Data deletion — email privacy@waifinder.org, removed within 7 business days.
In the coaching session: walk it through as a discussion starter, not a prescription. Use the maturity level to frame “here’s where you are, here’s what’s next.” The phased projects adapt to their reality; “what to avoid” prevents the common missteps at that level.
| Task | Who | How |
|---|---|---|
| Send intake link | Admin | Email /executive-intake or /smb-intake |
| Fill out intake | Client | Public form, no login |
| View roadmap | Both | Client: email link. Admin: dashboard |
| Download PDF | Both | Download on the results page |
| Approve / reject roadmap | Admin | Review status on results page |
| Check processing status | Admin | Dashboard → Intake Submissions |
| Find a lost client link | Admin | Dashboard → copy token URL |
| Add a new admin | Developer | Requires platform admin access |
| Fix failed generation | Developer | Requires backend investigation |
| Change intake questions | Developer | Code change + deploy |
| Data deletion request | Developer | Via privacy@waifinder.org |
Goal: everything the client touches is self-service. The admin review gate is the only required human step — and it’s there by design. Over time, more moves to self-service as the platform matures.
| What | URL | Who uses it |
|---|---|---|
| Executive intake | https://aesopstudio.com/executive-intake | Enterprise clients |
| SMB intake | https://aesopstudio.com/smb-intake | Small & mid-size clients |
| Admin dashboard | https://aesopstudio.com/admin/platform | Platform admin |
| Privacy / deletion | privacy@waifinder.org | Anyone |