Conference room. Good coffee. CEO on stage. "This is the year." The language is intoxicating and completely free of meaning. The energy is real — and that's what gets lost in the retelling. Then back at your desk. What they actually asked you to do: become a process expert, business analyst, consultant, systems thinker, PRD author, root cause analyst, value stream mapper — with no training, no job description change, no acknowledgment. The hidden invoice. The fine print they forgot to put on the slide.
And more: the existential threat. Organizations are terrible at change. Always have been. But this time if you don't figure it out, your job might not exist. You cannot say that at the mic. But it's in the room. Three things held at once: excitement, invisible job description, quiet terror. The surprise is not that people froze. The surprise is that anyone moved.